2026 — Present
General Manager
Business Operations · Texas
- Coordinate day-to-day office and company operations across administrative, personnel, customer, and technology needs.
- Prepare estimates and invoices and maintain financial, personnel, and operational records.
- Develop standard operating procedures, disciplinary documentation, and other internal business processes.
- Participate in hiring, training, employee relations, payroll and timekeeping support, workforce-agency documentation, event planning, and community outreach.
- Support business systems, email administration, shared-file access, basic IT troubleshooting, CRM workflows, and estimating/modeling software.
2026
Banking Associate
West Texas National Bank · Odessa, Texas
- Processed customer transactions, balanced cash, and followed established banking procedures.
- Used Precision and Integrated Teller to support transaction processing and account services.
- Protected confidential information while providing accurate, professional customer service.
2021 — Present
Trading Post Manager
Buffalo Trail Scout Ranch · Fort Davis, Texas
- Managed sales, cash handling, inventory records, customer service, and daily operating needs.
- Trained and cross-trained employees and coordinated consistent service and coverage.
- Used inventory controls to reduce discrepancies and maintain appropriate stock levels.
- Resolved customer and staff concerns by applying policy and practical problem-solving.
Prior experience
Operations & Guest Services
Cinergy Entertainment · Odessa, Texas
- Supported customers, transactions, operational systems, inventory accuracy, and service standards in a fast-paced environment.